Privacy Policy
Allu Finance AG ("we", "us", or "our"), registered at Gartenstrasse 6, 6300 Zug, Switzerland (CHE-435.428.205), is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information when you visit our website https://allufinance.com , use our services, or interact with us.
1. Scope of This Policy
This Privacy Policy applies to all personal data processed by Allu Finance AG through our website, services, or other interactions, including email correspondence and customer support. It complies with Swiss data protection laws and, where applicable, the EU General Data Protection Regulation (GDPR).
2. Information We Collect
We collect the following categories of information:
- Personal Information: Includes your name, email address, phone number, postal address, date of birth, and identification details provided during registration, account creation, or inquiries.
- Financial Information Includes bank account details, payment card information, transaction history, and other financial data required to process payments or provide financial services.
- Technical Information: Includes IP address, browser type, device information, operating system, and other data automatically collected when you access our website.
- Usage Information: Includes data on your interactions with our website, such as pages visited, time spent, links clicked, and preferences.
- Communication Data: Includes information from emails, forms, or other communications you send to us.
- KYC/AML Data: Includes identification documents, proof of address, and other information required for compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
3. How We Collect Information
We collect information:
- Directly from You: When you register an account, submit forms, contact us, or use our services.
- Automatically: Through cookies, web beacons, and other tracking technologies when you visit our website.
- From Third Parties: From service providers, financial institutions, or regulatory bodies, where necessary for service provision or compliance.
4. Purpose of Data Processing
We process your personal information for the following purposes:
- To provide, manage, and improve our services, including account setup and transaction processing.
- To communicate with you, including responding to inquiries and sending service-related notifications.
- To comply with legal and regulatory obligations, including KYC/AML requirements.
- To analyze website usage and user behavior to enhance functionality and user experience.
- To prevent fraud, unauthorized access, or other illegal activities.
- To send marketing communications, where you have consented to receive them.
5. Legal Basis for Processing
We process your data based on:
- Contractual Necessity: To fulfill our obligations under agreements with you.
- Legal Obligation: To comply with applicable laws and regulations.
- Consent: Where you have provided explicit consent, such as for marketing communications.
- Legitimate Interests: For purposes such as improving our services, ensuring security, or preventing fraud, provided your rights are not overridden.
6. Sharing Your Information
We may share your information with:
- Service Providers: Third parties that provide payment processing, IT support, analytics, or other services, under strict confidentiality agreements.
- Financial Institutions: To facilitate transactions or comply with financial regulations.
- Regulatory Authorities: To meet legal obligations, such as tax reporting or AML compliance.
- Business Partners: In the context of mergers, acquisitions, or other corporate transactions, with appropriate safeguards.
We ensure that any third party receiving your data complies with applicable data protection laws.
7. International Data Transfers
Your data may be transferred to and processed in countries outside Switzerland, including jurisdictions that may have different data protection standards. We implement safeguards, such as Standard Contractual Clauses, to ensure compliance with Swiss and EU data protection requirements.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. For example:
- Account data is retained for the duration of your relationship with us and for a period thereafter to comply with legal obligations.
- Transaction data may be retained for up to 10 years to meet Swiss regulatory requirements.
Data no longer needed is securely deleted or anonymized.
9. Data Security
We use industry-standard technical and organizational measures to protect your data, including encryption, access controls, and regular security audits. However, no system is entirely secure, and we cannot guarantee absolute protection against unauthorized access or breaches.
10. Your Rights
Subject to applicable laws, you have the right to:
- Access your personal data and obtain a copy.
- Correct inaccurate or incomplete data.
- Request deletion of your data, where no legal basis for retention exists.
- Restrict or object to the processing of your data.
- Request data portability to transfer your data to another provider.
- Withdraw consent, where processing is based on consent, without affecting prior processing.
To exercise these rights, contact us at info@allufinance.com
We will respond within 30 days, subject to verification of your identity.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. For details, see our Cookie Policy below.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
13. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on https://allufinance.com with an updated "Last updated" date. We encourage you to review this Policy periodically.
15. Contact Us
For questions, complaints, or to exercise your rights, contact us at:
Allu Finance AG
Gartenstrasse 6, 6300 Zug, Switzerland
Email: info@allufinance.com
If you are not satisfied with our response, you may contact the Swiss Federal Data Protection and Information Commissioner (FDPIC).
1. Scope of This Policy
This Privacy Policy applies to all personal data processed by Allu Finance AG through our website, services, or other interactions, including email correspondence and customer support. It complies with Swiss data protection laws and, where applicable, the EU General Data Protection Regulation (GDPR).
2. Information We Collect
We collect the following categories of information:
- Personal Information: Includes your name, email address, phone number, postal address, date of birth, and identification details provided during registration, account creation, or inquiries.
- Financial Information Includes bank account details, payment card information, transaction history, and other financial data required to process payments or provide financial services.
- Technical Information: Includes IP address, browser type, device information, operating system, and other data automatically collected when you access our website.
- Usage Information: Includes data on your interactions with our website, such as pages visited, time spent, links clicked, and preferences.
- Communication Data: Includes information from emails, forms, or other communications you send to us.
- KYC/AML Data: Includes identification documents, proof of address, and other information required for compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
3. How We Collect Information
We collect information:
- Directly from You: When you register an account, submit forms, contact us, or use our services.
- Automatically: Through cookies, web beacons, and other tracking technologies when you visit our website.
- From Third Parties: From service providers, financial institutions, or regulatory bodies, where necessary for service provision or compliance.
4. Purpose of Data Processing
We process your personal information for the following purposes:
- To provide, manage, and improve our services, including account setup and transaction processing.
- To communicate with you, including responding to inquiries and sending service-related notifications.
- To comply with legal and regulatory obligations, including KYC/AML requirements.
- To analyze website usage and user behavior to enhance functionality and user experience.
- To prevent fraud, unauthorized access, or other illegal activities.
- To send marketing communications, where you have consented to receive them.
5. Legal Basis for Processing
We process your data based on:
- Contractual Necessity: To fulfill our obligations under agreements with you.
- Legal Obligation: To comply with applicable laws and regulations.
- Consent: Where you have provided explicit consent, such as for marketing communications.
- Legitimate Interests: For purposes such as improving our services, ensuring security, or preventing fraud, provided your rights are not overridden.
6. Sharing Your Information
We may share your information with:
- Service Providers: Third parties that provide payment processing, IT support, analytics, or other services, under strict confidentiality agreements.
- Financial Institutions: To facilitate transactions or comply with financial regulations.
- Regulatory Authorities: To meet legal obligations, such as tax reporting or AML compliance.
- Business Partners: In the context of mergers, acquisitions, or other corporate transactions, with appropriate safeguards.
We ensure that any third party receiving your data complies with applicable data protection laws.
7. International Data Transfers
Your data may be transferred to and processed in countries outside Switzerland, including jurisdictions that may have different data protection standards. We implement safeguards, such as Standard Contractual Clauses, to ensure compliance with Swiss and EU data protection requirements.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. For example:
- Account data is retained for the duration of your relationship with us and for a period thereafter to comply with legal obligations.
- Transaction data may be retained for up to 10 years to meet Swiss regulatory requirements.
Data no longer needed is securely deleted or anonymized.
9. Data Security
We use industry-standard technical and organizational measures to protect your data, including encryption, access controls, and regular security audits. However, no system is entirely secure, and we cannot guarantee absolute protection against unauthorized access or breaches.
10. Your Rights
Subject to applicable laws, you have the right to:
- Access your personal data and obtain a copy.
- Correct inaccurate or incomplete data.
- Request deletion of your data, where no legal basis for retention exists.
- Restrict or object to the processing of your data.
- Request data portability to transfer your data to another provider.
- Withdraw consent, where processing is based on consent, without affecting prior processing.
To exercise these rights, contact us at info@allufinance.com
We will respond within 30 days, subject to verification of your identity.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. For details, see our Cookie Policy below.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
13. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on https://allufinance.com with an updated "Last updated" date. We encourage you to review this Policy periodically.
15. Contact Us
For questions, complaints, or to exercise your rights, contact us at:
Allu Finance AG
Gartenstrasse 6, 6300 Zug, Switzerland
Email: info@allufinance.com
If you are not satisfied with our response, you may contact the Swiss Federal Data Protection and Information Commissioner (FDPIC).